If you need some help with your online account, please get in touch with our team.
Personal insurance (UK)
If you chose our 'Self-service' policy management option:
Please send us a message. We'll aim to get back to you within 24 hours.
If you chose our 'Standard' policy management option:
- For car insurance, please call us on
0330 024 6394
- For home insurance, please call us on
0330 024 6423
| Opening times |
| Mon - Fri |
8am - 8pm |
| Sat |
9am - 5pm |
| Sun |
Closed |
| Bank holidays |
Closed |
Commercial lines insurance (UK)
For Van customers, the easiest way to reset your password is by following the steps above. We'll send you a message or email with a link to reset your password.
If this hasn't worked for you, please visit the contact us page to find the quickest way to get in touch so we can resolve this for you.
